The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • Longbow Software provides software in 4 user license types

    Home/Sole Proprietor User License - A Home User may use one copy of the software for their personal use and/or Sole Proprietor business use only. This license does not allow the software or any technology created by the software to be used anywhere but the Home User's home machine. 

    Single Company User License - will provide unlimited downloads (monitored) to a single company, inside the same company computer network. This license does not allow the software or any technology created by the software to be used anywhere but the Company User's same local computer network; a different office location requires a new Company License.

    Enterprise User License - will provide unlimited downloads (monitored) to a single company, inside the same company computer network. The Enterprise User license version contains special network deployment features applicable to an Enterprise environments, which are not included in the normal Company User license. This license does not allow the software or any technology created by the software to be used anywhere but the Enterprise User's same local computer network; a different office location requires a new Enterprise License.

    We are a new company, please observe our licensing requirements.

    Thank you.

    All content appearing on this Web site is the property of:

    Longbow Software

    Copyright © 2017 Longbow Software. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017 Longbow Software. All rights reserved.




  • Use Of Site
  • Longbow Software reserves the right to cancel any "unlimited download" offer on any order where the licensing requirements are not observed (including what Longbow Software considers 'excessive' downloading, multi-site downloads, sharing of download links, etc)

    Please Note: Starting May 13th 2013, the "Free Upgrades for Life" promotion has been discontinued for all new Company and Enterprise licenses.  

     



  • Privacy Policy
  • Longbow Software use of personal information that you may submit to Longbow Software through this Web site is governed by the Longbow Software Privacy Policy.

    Privacy Policy

    We recognize that privacy is important, we respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology.




  • Shipping & Delivery
  • You will recieve your purchased items in a downloadable form only, DVD media is not provided at this time.

    Your software is sent to you via email using the email address you enter in your order request. The email we send you contains a download link from which you can access your purchased software. Please consider contacting us first before reporting missing software to your credit card company! (Usually, if you don't receive our software directly after purchase it's because the download email accidentally went to your Junk email folder or sometimes your email address was entered incorrectly by mistake) 

     



  • Return Policy
  • Rest assured that we will always be fair with your money when buying from us. If you cannot make the software you bought work, and we cannot make it work for you, then we will always give a full refund. Sorry, but we do not refund just because you do not need the software anymore. 

    Also, please note that our software is sent to you via email using the email address you enter in your order request. The email we send you contains a download link from which you can access your purchased software. Please consider contacting us first before reporting missing software to your credit card company! (Usually, if you don't receive our software directly after purchase it's because the download email accidentally went to your Junk email folder or sometimes your email address was entered incorrectly by mistake) 

    Finally, we recommend that to make alternate file delivery arrangements or initiate a refund please fill out the form on the Contact Us tab of this website and we'll be glad to help.

    Many sincere thanks, Longbow Software.



  • Store Hours
  • Mon-Fri 9am-5pm PST